Filling Out Prescriptions

ICUBAcares Pharmacist Advocate Program

Real Pharmacists ● Real Advocates ● Real Solutions

The ICUBAcares Pharmacist Team is ready to:

  • Serve as a liaison between your doctor, the pharmacy and the insurance company—taking the burden off of you!

  • Answer questions on a medication you are taking or considering—providing useful information on side effects and drug interactions.

  • Discuss preferred and non-preferred tier options to save you money.

  • Provide assistance for a prior authorization from your provider.

Speak with a pharmacist directly, and have your personal questions answered over the telephone! 

An ICUBAcares Pharmacist Advocate will make outbound phone calls to members identified for specific services and assistance from ICUBA's Pharmacy Benefit Provider, OptumRx.

ICUBA members can speak with an ICUBAcares Pharmacist by calling (877) 286-3967 Monday through Friday from 9:00 AM to 5:00 PM (EST).

*ICUBAcares is independently operated and funded by OptumRx for the exclusive benefit of ICUBA members.